Frequently Asked Questions

Why do I need to take an assessment?

The assessment will place you into the correct course for your current skill level in English and math. The assessments are also required for priority registration

Do I still need to take an assessment if I’m only taking a class for enjoyment?

No. Although, in order to qualify for priority registration you must either take an English or math assessment, or submit exemption paperwork if you have previously attended college or hold an AA degree or higher. Priority registration also requires you to complete an orientation and educational planning. Learn more about priority registration.

Are there any reasons I would not be required to take the assessment?

DVC recommends that all first-time college students take both the math and English or ESL assessments. The chemistry assessment is optional. There are specific cases where you may be exempt, meaning, you will not be required to take the assessments. Visit Do I need to take an assessment? for more information.

Can I fail the assessment?

It is not possible to fail any of our assessments. These assessments are meant to place you into the appropriate class for your current skill level.

If you complete the College Level Math assessment and it shows you are not ready for a college level math course, you will not receive a placement. If this is the case, DVC recommends you take the ISSA (Informed Student Self-Assessment) to help determine which lower level math course you should enroll in. Visit math assessment for more information on the ISSA. 

How often can I take the assessment?

College Level Math, English and ESL assessments may be taken
twice during the first testing semester, with at least seven days in between assessments, and
once per semester thereafter.

The chemistry assessment may be taken
once a semester.

The online ISSA assessment may be taken as many times as needed. The ISSA assessment may be taken at home or at the Enrollment Lab.

Assessment placements are valid for two years from the date of assessment

(Please Note: The spring and summer semesters are counted as one whole semester).

Should I take the English assessment or the ESL assessment?

If English is not your first language, we strongly recommend that you take the ESL assessment to better understand your current skill level. 

What is the difference between the College Level Math assessment and the ISSA?

ISSA (Informed Student Self-Assessment)

The ISSA can be taken at any computer with Internet access and does not require supervision. This self-assessment will place you into a lower level/refresher math course, or recommend that you take the College Level Math assessment. ISSA can only be used to assess your math skills. 

You should take the ISSA if:

  • you have not completed Algebra II, or
  • you are unsure of your current math skill level.

After you complete the ISSA, it is important that you press "save result and print" in the upper right hand corner of the screen. If you do not press this button, your results will not be saved and you will have to re-take the entire assessment. Your results will be available on InSite the following business day.

College Level Math assessment

The College Level Math assessment can only be taken at the assessment center with a scheduled appointment. This assessment will place you into the most appropriate math course for your skill level.

You should take the College Level Math assessment if:

  • you place highly on the ISSA,
  • you have completed and passed Algebra II,
  • you are confident that your math skills are at a college level.

We recommend that all students unsure of their math capabilities take the ISSA before scheduling an appointment for the College Level Math assessment. To learn more about the ISSA, visit math assessment

How do I prepare to take the assessment?

We strongly recommend that you take the practice questions on our website. There is currently no practice questions for the chemistry assessment.

I am a DSS student, are there other accommodations for me?

If you require extra time or other accommodations for a disability, please register with DVC's Disability Support Services office before scheduling an assessment (Student Services Center, room 248, phone: 925-969-2185).

Is there a fee to take the assessment?

All assessments are a free service provided to all DVC students.

Do I have to make an appointment to take an assessment?

You must make an appointment through our online system. If you come to the office without an appointment, you will be asked to make an appointment and return on a later date. 

What happens if I am late for my appointment?

Arriving late will automatically cancel your assessment appointment and you will be considered a “no show”. You must arrive ten minutes before your appointment time. You may review the Pleasant Hill or San Ramon campus map for directions.

What happens if I miss my appointment?

There are penalties for students who fail to properly cancel their appointments:

  • If a you do not properly cancel an appointment you will be considered a "no-show."
  • If you are a "no-show" for two appointments, you will be blocked from making another appointment for one week.
  • If you are a "no-show" for three appointments, you will be blocked from making another appointment until the following semester.
  • Properly canceling an appointment does not count as a "no-show."

How do I reschedule or cancel my appointment?

If you need to reschedule or cancel your appointment, you must do so before the start time of your appointment or you will be considered a "no show". Twenty-four hour notice is preferred, but not required. To reschedule or cancel, sign in as you did to make your appointment and click on "View or Cancel Appointments."

Can I use assessment results from another college?

DVC accepts assessment results from all California Community Colleges taken within the last two years. You will need to send or bring a copy of your placement to the Assessment Center, along with the class descriptions of the courses you were placed into. You must include your DVC student ID number on all documents. Without your ID number we will not be able to transfer your placement to our system.

Multiple Measures Assessment Program (MMAP) placements from other colleges are not accepted.

Can I take my assessment at DVC to use at another college?

No. Assessments are only available to currently enrolled students. DVC will not send assessment scores to any other school. 

Where can I find my assessment results and when will they be ready? 

You will be given a printed hard copy of your results after you complete your assessment. Your assessment placement results will be available online on InSite within 24 business hours of completing the assessment. Find your results under the "test summary" link. Please allow 72 business hours if you took the assessment remotely.

Review how to find your assessment placements online for more information. 

Please note: Assessment Center staff cannot give results over the phone, mail, fax, or email.

Can I use my SAT or ACT for placement instead of taking the assessment?

No, we are unable to use these for placement.

Can I use my AP placement for placement instead of taking the assessment?

English assessment exemption: 

If you took the English Literature or Language Advanced Placement (AP) exam and scored a "3" or higher, you may submit your scores and  a completed Prerequisite Form to the Admissions and Records Office.

Math assessment exemption:

If you took the Calculus AB or BC Advanced Placement (AP) exam and scored a "3" or higher, you may submit your scores and  a completed Prerequisite Form to the Admissions and Records Office.

Please note: For both math and English, the Admissions and Records office will need to evaluate your scores before exempting you from taking the assessments.

Can I use my EAP scores for placement instead of taking the assessment?

English assessment exemption:

  • If you took the EAP portion on your STAR test and received “CSU Ready” then you do not need to take the English assessment. Submit a copy of your test results to the Assessment Center for review.
  • If you received a “CSU Ready – Conditional for English” and you have completed an Expository Reading and Writing Course (ERWC) with a "C" or better during your senior year of high school, you may be exempt. Submit your transcript (official or unofficial) along with your EAP scores to the Assessment Center.

Math assessment exemption:

  • If you took the EAP portion on your STAR test and received “CSU Ready” then you do not need to take the math assessment. Submit a copy of your test results to the Assessment Center for review.
  • Conditional scores are not accepted for a math exemption.

In order to qualify for this exemption you must:

  • find your EAP math or English results at CSU Math Success,
  • print a copy of your results,
  • write your DVC student ID number at the top of the page,
  • submit your results to the Assessment Center:
    • in person,
    • fax  925-682-8179, or
    • email to assessmentcenter@dvc.edu.

Please note: EAP scores are valid for one year after your graduation from high school. 

Can I use my CAASPP scores for placement instead of taking the assessment?

English assessment exemption:

  • If you took the CAASPP during your 11th grade, and received “Standard Exceeded” then you do not need to take the English assessment. Submit a copy of your test results to the Assessment Center for review.
  • If you received a “Standard Met” and you have completed an Expository Reading and Writing Course (ERWC)  with a "C" or better during your senior year of high school, you may be exempt. Submit your transcript (official or unofficial) along with your CAASPP scores to the Assessment Center.

Math assessment exemption:

  • If you took the CAASPP during your 11th grade, and received “Standard Exceeded” then you do not need to take the math assessment. Submit a copy of your test results to the Assessment Center for review.
  • “Standard Met” scores are not accepted for a math exemption.

In order to qualify for this exemption you must:

  • find your CAASPP math or English results at California Department of Education,
  • print a copy of your results,
  • write your DVC student ID number at the top of the page,
  • submit your results to the Assessment Center by one of the following:
    • in person,
    • fax - 925-682-8179, or
    • email - assessmentcenter@dvc.edu.

Still not sure if you meet "Standard Exceeded?" Review our CAASPP guide for more information. 

Please note:
 CAASPP scores are valid for two years after your graduation from high school.

Can I bring my child with me to my assessment appointment?

Children are not allowed in the assessment room and the Assessment Center staff will not be able to watch any children while you are in the assessment room. It is important that you find accommodations for your children while you are taking the assessment.

I don't live near DVC but will be attending in the upcoming semester.  Can I take my assessment at another location?

Yes. There are many colleges and universities in the United States where you can take the assessment. Visit our Take assessments remotely page for more information.  

I live near DVC, but will be attending a far away college next semester. Can I take my assessment for the other college at DVC?

No, assessments being taken at DVC are reserved for students who will be attending this college. 

What do my placements mean?

See our placement chart to understand your results. Your assessment placement result can be found in Insite


Contact the Assessment Center

Contact

Telephone: 925-969-2132

Email: assessmentcenter@dvc.edu

Fax: 925-682-8179

Office location: SSC building, room 140 (first floor) Pleasant Hill campus map

Hours

Monday/Wednesday/Thursday: 8:30 a.m. - 5:00 p.m.

Tuesday: 8:30 a.m. - 7:00 p.m.

Friday: 8:30 a.m. - 1:00 p.m.

 

Contact

Telephone: 925-551-6215

Email: auawithya@dvc.edu

Fax: 925-242-0856

Office location: West Building 109 San Ramon campus map

Hours

Monday-Thursday: 11 a.m. - 6:30 p.m.

Friday: Closed